Privacy Policy
Introduction Torqbyte
is committed to protecting your privacy. This statement details the steps we
take to protect your personal information when you visit our websites. It
describes the personal information that we collect, the purposes for which we
use such information, and your choices regarding our use of it. The steps we
take to protect your personal information and how you can review and correct
your personal information are also covered here. By accessing our websites, you
are consenting to the information collection and use practices described in
this privacy statement.
Our collection of
information Information collected directly from you Generally, you can
visit Torqbyte’s websites without entering any personal information. On certain
pages, we may ask you for personal information to provide a service or carry
out a transaction that you have requested. The personal information we collect
may include:
·
contact details, such as your name, title,
company/organization name, e-mail address, telephone and fax numbers, and
physical address;
·
information about your company, and job
function;
·
your e-mail marketing preferences;
·
financial information (including credit card or
account information);
·
information such as your nationality and country
of residence that allows us to determine your eligibility under export control
regulations to receive information about certain technologies;
·
information used to customize and facilitate
your use of our websites, including login and technical information;
·
inquiries about and orders for our products and
services;
·
information that assists us in identifying the
products and services that best meet your requirements;
·
event registration information; and
·
feedback from you about our websites and our
products and services generally.
You are not required to provide any of this information, but
if you do not, we may not be able to provide you the requested service or
complete your transaction. Information collected automatically We collect
information about your visit to our sites, including what pages you view, the
number of bytes transferred, the links you click, the materials you access, and
other actions taken within Torqbyte’s sites. On sites that you enter with a
user ID, we may connect this information with your identity to determine your
potential interests in our products and services. We also collect certain
standard information that your browser sends to every website you visit, such
as your Internet Protocol (IP) address, your browser type and capabilities and
language, your operating system, the date and time you access the site, and the
website from which you linked to our site. We do not link this information to
your identity.
Our use of
information Services and transactions. We use your personal information to
deliver services or carry out transactions you have requested, such as
providing information on Torqbyte products, registering purchased products,
processing product orders, handling warranty claims, replacing product manuals,
answering customer service requests, facilitating use of our websites, and so
forth. In order to offer you a more consistent experience in your interactions
with Torqbyte, information collected by our websites may be combined with
information we collect by other means. Website improvement. We may use your
personal information to improve our websites and related Torqbyte products or
services, or to make our websites easier to use by eliminating the need for you
to repeatedly enter the same information or by customizing our websites to your
particular preference or interests. Communications. With your permission, we
may use your personal information gathered via our websites to inform you of
products or services available from Torqbyte. When collecting information that
might be used to contact you about our products and services, we will always
give you the opportunity to opt-out of receiving such communications. Moreover,
each e-mail communication we send includes an unsubscribe link allowing you to
stop delivery of that type of communication. If you elect to unsubscribe, we
will remove you from the relevant list within 10 business days. Employment
Applications. In connection with a job application or inquiry, you may provide
us with information about yourself, such as a resume or curriculum vitae. We
may use this information throughout Torqbyte and its controlled subsidiaries
and affiliates for the purpose of employment consideration. We will keep the
information for future consideration unless you direct us not to do so.
Our use of cookies
and web beacons Cookies are small files that websites save to your hard
disk or to your browser’s memory. We may use them to track the number of times
you have visited the site, to track the number of visitors to the site, to
determine and analyze visitors’ use of our sites (including the effectiveness
of online advertising), to store information that you provide such as your
preferences, and to store technical information useful for your interactions
with our websites. We may use session cookies (cookies that are deleted when
your browser session ends) to store your user ID, elements of your user profile,
to facilitate your movement around our websites (particularly in connection
with information searches and order placement) and other information useful in
administering the session. You have the ability to accept or decline cookies.
Most Internet browsers automatically accept cookies, but you can usually modify
your browser settings to decline cookies or to notify you when a cookie is
being placed on your computer. If you choose to decline cookies, you may not be
able to fully experience the features of Torqbyte’s websites or other websites
that you visit. Our sites also may contain electronic images known as web
beacons – sometimes called single-pixel gifs – that allow us to count the
number of users who have visited those pages. We may include web beacons in
promotional e-mail messages or Newsletters in order to determine whether
messages have been opened and acted upon.
Disclosure of your
personal information Except as described below, personal information you
provide to Torqbyte through our websites will not be shared outside of Torqbyte
and its controlled subsidiaries and affiliates without your permission.
Disclosure to service providers. Torqbyte contracts with other companies to
provide services on our behalf, such as hosting websites, sending out
information, processing transactions, and analyzing our websites. We provide
these companies with only those elements of your personal information they need
to deliver those services. These companies and their employees are prohibited
from using that personal information for any other purpose. Disclosure to
distributors. In responding to a request made by you, we may share your
personal information with companies that distribute our products. In those
cases, we provide these companies with only those elements of your personal
information they need to respond to your request, and these companies and their
employees are prohibited from using that personal information for any other
purpose. In some cases, we may seek your permission to share your information
with distributors for marketing purposes other than responding to a request
from you. However, we will not share your information for such marketing
purposes unless we have obtained your express consent to do so. Disclosure in
connection with transactions. In connection with certain transactions, we may
disclose some or all of your personal information to financial institutions,
government entities, and shipping companies or postal services involved in
fulfillment. Disclosures in connection with acquisitions or divestitures.
Circumstances may arise where for strategic or other business reasons Torqbyte
decides to sell, buy, merge or otherwise reorganize businesses in some
countries. Such a transaction may involve the disclosure of personal
information to prospective or actual purchasers, or receiving it from sellers.
It is Torqbyte’s practice to seek appropriate protection for information in
these types of transactions. Disclosure for other reasons. We may disclose
personal information if required to do so by law or in the good-faith belief
that such action is necessary to comply with legal requirements or with legal
process served on us, to protect and defend our rights or property, or in
urgent circumstances to protect the personal safety of any individual.
Security Torqbyte
is committed to protecting the security of your personal information. We use a
variety of security technologies and procedures to help protect your personal
information from unauthorized access, use, or disclosure. For example, we store
the personal information you provide on computer systems with limited access
that are located in facilities to which access is limited. For sites to which
you login, it is your responsibility to ensure the security of your password
and not to reveal this information to others. When you move around a site to
which you have logged in, or from one site to another that uses the same login
mechanism, we verify your identity by means of an encrypted cookie placed on
your machine.
Reviewing your
personal information In some cases, you can review and correct personal
information provided through our websites by going to the page on which you
provided the information. In all cases, you can make a request to review and
correct your personal information collected via our websites or ask Torqbyte to
stop using it by completing our contact us form. We may take steps to verify
your identity before providing you access to your personal information. You can
help us to maintain the accuracy of your information by notifying us of any
change to your mailing address, phone number, or e-mail address.
Consent to
international transfers of personal information The personal information we
collect on our websites may be sent to the United States or to any other
country in which Torqbyte or its affiliates, subsidiaries or agents maintain
facilities. We may also store and process the information there. Although the
laws that protect personal information in those countries may differ from the
laws where you live, we will take reasonable steps to ensure that your privacy
is protected. By using our websites and giving your information to us, you
consent to the transfer of the data outside of your country.
Children’s
information Torqbyte Technology Support does not knowingly collect
information from children and does not target or direct its websites to
children.
Links to other sites
Our websites may contain links to other sites such as Torqbyte distributors and
sales affiliates, professional and government organizations, publications and
partners. We also link to third-party providers that host, maintain and operate
on-line training curricula. While we try to link only to sites that share our
high standards and respect for privacy, we are not responsible for the content,
security, or privacy practices employed by other sites.
Enforcement of this
privacy statement If you have questions regarding this statement or our
handling of your personal information, please contact us We will promptly
address your concern and strive to reach a satisfactory resolution.
Cookie Policy
What are cookies:
We and our business partners collect information about your use of our website
through cookies. Cookies are information files stored on your computer, tablet
or smartphone that help websites remember who you are and information about
your visit. Cookies can help to display the information on a website in a way
that matches your interests. Most major websites use cookies.
What cookies are used
on this Website: The cookies we and our business partners use on this
website are broadly grouped into the following categories:
Essential – Some
of the cookies on our website are essential for us to be able to provide you
with a service you have requested. An example of this would be a cookie used to
enable you to log into your account on the website or which allows
communication between your browser and the website. Our cookie preference
cookie described in the section “How can I reject or opt out of receiving
cookies?” is also an essential cookie. You may not be able to use our website
without these cookies.
Analytics – We
use analytics cookies to helps us understand how users engage with our website.
An example is counting the number of different people coming to our website or
using a particular feature, rather than the total number of times the site or
feature is used. Without this cookie, if you visited the website once each week
for three weeks we would count you as three separate users. We would find it
difficult to analyse how well our website was performing and improve it without
these cookies.
Social Sharing –
We use cookies to allow you to share content directly on the social
networking/sharing sites like Facebook, Twitter or Google+. Examples would be
if you wanted to “like” or “tweet” about a business or product advertised on
our website.
Interest-Based
Advertising – You will have noticed that when you visit websites you will
be shown adverts for products and services you may wish to buy. The money made
by website owners for showing third party adverts on their websites often pays
for the cost of running the website and therefore usually allows you to use the
website without having to pay a registration or usage fee. Yell like many
businesses place adverts for itself and its customers on a range of its
partners websites. However, to try and ensure that the adverts you see are relevant
to you we use cookies to collect information about the types of things that
interest you, for example websites you visit and the geography that you are
based in. Having these cookies does not increase the number of adverts you will
be shown, but simply makes the adverts you see more relevant.
How can I reject or
opt out of receiving cookies? When you first visited this website you will
have been shown a message bar drawing your attention to the fact that this
website uses cookies and inviting you to review this cookie policy to help
manage your cookie preferences. If you do not manage your preferences despite
this prompt a cookie preference cookie will be dropped confirming that you
consent to us using the cookies detailed in this cookie policy, this cookie
preference cookie will last for no more than 5 years. Please note that we can’t
always control third party cookies stored on your machine from our website and
where this is the case you will need to visit the relevant third party’s
website directly to manage cookies stored on your machine by them. Please see
our "Third Party Cookies" section below. If you want to reject
cookies we use from this website you will need to delete the cookies from your
browser. Most browsers also allow you to prevent all or some cookies being
stored on your machine in the future. For more information on how to delete or
disable cookies from your browser please use the “help” function within your
browser or alternatively visit www.allaboutcookies.org. By deleting our cookie
preference cookie the next time you visit this website the cookie message bar
will appear again inviting you to again reconsider your preferences; and/or
Please be aware that disabling cookies may impact the functionality of this
website.
Third party cookies:
Some of the cookies described in the “What Cookies are used
on this Website” section above are stored on your machine by third parties when
you use our website. We have no control over these cookies or how the third
parties use them. They are used to allow that third party to provide a service
to us, for example analytics. For more information on these cookies and how to
disable them, please see:
Internet Advertising Bureau website at
http://www.youronlinechoices.com/ where you will be able to opt-out of
receiving Interest-Based Advertising cookies from some of the third parties
listed below; and/or
the third party’s individual privacy policy listed below:
Third Party Type
of cookies More Info.
Google AnalyticsGoogle provides anonymised data about
the visits made to our website. Social SharingGoogle also store cookies which
allow the "Google +" social sharing functionality. Privacy Policy
Facebook Social SharingFacebook store cookies
which allow the Facebook “Like” social sharing functionality but only if you
click on the Facebook “Like” button on our website or log in to Yell using your
Facebook account. Privacy
Policy
Twitter Social SharingTwitter also store cookies which
allow their social sharing functionality including the “Tweet” function and to
generate usage information during your visit to our website. Privacy Policy
If you want to know more about how cookies work and how to
manage or delete them, visit the World Wide Web Consortium's website. We may
update this policy from time to time so you may want to check it each time you
visit our website. We last changed this policy on 20/11/2014.
Changes to this privacy statement Torqbyte may occasionally
update this privacy statement. When we do, we will revise the “last updated”
date at the top and bottom of the privacy statement. We will obtain your opt-in
consent for any updates to this privacy statement that materially expand the
sharing or use of your personal information in ways not disclosed in this
privacy statement at the time of collection.